Our Services
We offer a range of services tailored to meet you and your business where you are. In fact, if you want to work with us in a way that we haven't thought about yet, let us know — we can handle it.
↑Website Review
We begin by uncovering your objectives for your website. What's its purpose? Then we'll examine your website thoroughly and prepare a report detailing what's good, what's bad and most importantly how to improve it.
↑Business Analysis
Got a business process, or a marketing objective and don't know how to translate that into what you need from your online spend? Talk to us early on and we'll do the hard work for you. One of our business analysts will work through your needs and assist you to produce your requirements document based on your objectives.
↑Website Development
One of our core services is in implementation of your requirements for your online business. Whether it's a simple website, an online store, or something more exotic. Not only can we handle it all, but we've probably done it before and can recommend the best way to approach your particular problem. We are one of the best in the industry, and bespoke online applications are what we love.
↑Newsletter and List Management
Running an online marketing campaign? Do you think you know all there is to know about this field?
Don't fall into the trap of thinking that this is a simple process. Ensuring that your message doesn't end up in someone's spam trap, that you're not breaking the law, that your mail server is whitelisted with the top ISPs, that you manage complaints in accordance with your legal responsibilities and that you avoid being blacklisted is a tricky business.
All this and you still want to have powerful effectiveness reports? Talk to us about how cost effectively we can do this all for you. Show the Campaign Reports
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Website Maintenance
We have a great maintenance plan and you can prepay our time and get up to 20% off. You can use the hours anytime you like, and against any of our time-based services. You're not locked in, and can get a refund for the unused portion of your hours (less the discount, of course :)
↑Security Auditing
Did you realize that the mail server that your email is stored on is a public machine? Did you know that very few mail servers will lock out hackers trying to crack your email password? And, did you know that any dictionary word or proper noun (even those that contain numbers instead of letters) can be cracked virtually instantly on a modern desktop computer?
Even a totally random (which no human-created password will be) password consisting of nine upper and lower case letters and numbers, like this one: ztQRU28i3, can be cracked by the average modern desktop computer in less than a day. How secure is your email?
This and many other security holes exist in modern businesses out of simple ignorance of the problem. We will perform a thorough security audit of your business and make recommendations for how to lock down your security.
↑Email Management
Sick of fooling around with your own email? Don't know which spam service to subscribe to? Wondering what corporate best practises are for email and the insider secrets for avoiding spam? Let us know and we'll sit down with you and go through your business and develop a comprehensive email plan including automatic aging of your email passwords and alerts for when they need to be changed to avoid email snooping.
↑Backup Management
One of the most costly losses a modern business can incur is data loss due to poorly planned or executed backups (including the all-too-common No Backup At All plan).
When was the last time you tested a recovery of your system from backup? Are your backups taken off site in case of fire or serious site-catastrophe? We can help you audit your existing backup procedures and work on a plan for how to ensure your data is as well protected as it is valuable.
↑Site Testing and Deployment
We've heard a rumour here at Handle that some companies are releasing changes to their websites, and sometimes whole new websites, without any testing. While we find this difficult to imagine, if you're afflicted by this condition call our hotline immediately. We can help.
We've also heard some horror stories about deployment procedures which involve convoluted FTPing, copying, renaming, upload this, switch that on, turn around twice and voila! We can implement a comprehensive deployment strategy for you, so that you can stage your releases, and push them live once you've completed your testing and signoff.
Most clients end up having us take over their maintenance and management of their deployments, which we're happy to do if you don't have the skills in-house.